DX Promotion Support and In-House Development Support Services

Do You Have Any of These DX Promotion Challenges or Concerns?

• Unsure which processes to start DX with, and the direction is unclear

• New tools and systems do not take root, and employees cannot make full use of them

• Integration with the existing IT environment is not going well, and data utilization is not progressing

• Return on investment (ROI) is hard to see, and cost is a concern

• A shortage of project leaders and people with specialized skills keeps DX from progressing as hoped

POINTS

• As a first step in DX promotion, which business processes should we start with?

  When deciding which processes to target for DX, it is common to start with the departments and processes where results can be expected. We can also help you with the specific approach.

• What specific process improvements can we expect from introducing DX?

  You can expect greater efficiency, lower costs, and faster decision-making from digitalizing and automating your processes and putting data to use.

• How can we measure the cost-effectiveness (ROI) of DX?

  The impact of an investment can be measured by quantifying process improvements and cost reductions. We will also propose measurement methods suited to your individual case.

• How do you integrate with our existing IT systems and data?

  We design the system with your existing environment in mind and connect everything smoothly through data integration and API integration.

• If our employees’ IT literacy is not high, we are concerned that the system will not take root.

  We support a step-by-step rollout and provide an easy-to-use design and training, helping the system take root smoothly even when employees’ IT skills differ.

• How long does a DX promotion project take?

  It depends on the scale and content of the project, but we generally use several weeks to several months as a guide, introducing the system in stages.

• Can we adopt DX even if we have no one in-house with specialized knowledge?

  We handle everything from implementation through operations to training support, so you can move forward with DX smoothly even without specialized knowledge.

• How should we go about changing our company culture to promote DX?

  By building up small success stories and rolling out measures that let employees experience the convenience of DX for themselves, we encourage change to happen naturally.

• How is data security ensured?

  We ensure the safety of your data with security measures such as access restrictions and encryption.

• Can you provide support tailored to our industry as we move forward with DX?

  We offer industry-specific DX support and can propose digitalization suited to each industry, such as construction.

• What does in-house development support involve?

  It is support that puts your team in a position to carry out system development and DX promotion on its own. We support your gradual transition to an “organization that can build,” from setting up development processes and technical support that works alongside your team through to preparing documentation.

• Can DX promotion make use of AI?

  Yes, it is possible. We provide end-to-end support for DX promotion that includes AI adoption, such as building a foundation for analyzing business data, automating work with generative AI, and handling inquiries with AI.

• How does in-house development support proceed?

  Rather than handing everything over at once, we transfer it in stages. First, we lead development while sharing the design intent and the code with you. Next, we work side by side with your team members and shift the lead in development to them. Finally, we bring you to a point where your side can handle operations and modifications on its own. We plan how many months each stage takes based on your team setup and the scale of the target system.

• Can we move to in-house development even if we currently have no engineers on staff?

  It is possible, but it takes time because we get involved from the hiring and training stage. We recommend a sequence in which you first reach the point where requirements definition and specification decisions can be made in-house, and bring development itself in-house once your team structure is in place. We agree on a realistic end point at the start.

• How does in-house development support differ from contract development?

  The goal of contract development is the delivery of finished work, whereas the goal of in-house development support is to put your team in a position to run things on its own. For that reason, we prioritize handover and knowledge transfer over continuing to receive development orders. It is also possible to combine the two, developing while handing things over in stages.

• If we move to in-house development, will we no longer be able to request development work from you?

  Not at all. Even after moving to in-house development, many companies switch to working with us only when needed, such as for one-off support during periods when their team lacks capacity, for the design of technically demanding parts, and for launching new products.

• Where should we start with digitalizing our business processes?

  Starting from a company-wide plan often keeps projects from getting off the ground, so we recommend choosing one high-volume process whose results are easy to measure and starting small. There are actual cases that began at that level, such as ordering and order management, inquiry handling, and attendance and health management.